Our District’s water supply is currently produced from five groundwater wells, and we use chlorine as the primary disinfecting agent in our water distribution system. Fort Bend County MUD No. 25’s system does not use surface water as our raw water source; further, our system has maintained an adequate disinfectant residual and there are no safety concerns. As such, our District’s water is not typically at risk for a Naegleria Fowleri incident, such as was experienced last month in neighboring Brazoria County who uses surface water. Residents may continue to use tap water for showering, cooking, or other normal uses.
To help protect our district’s employees and the public health during Covid-19 pandemic, the District front lobby is closed for public access but the drive-thru window is open for customer service, Monday thru Friday from 8:00am to 5:00pm CST. Payments can continue to be dropped off at the Pheasant Creek Shell Station drop box at 17230 Old Richmond. Rd., or mailed to P.O. Box 2847, Sugar Land, TX 77487. Billing representatives are available by phone at 281-277-0129 Monday thru Friday from 8:00 a.m. to 5:00 p.m. For after-hour emergencies, please dial 281-277-0129 and select option 9. Thank you and continue to stay safe!
Waterdistrict25
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Our Mission, is a COMMITMENT to the provision of the HIGHEST quality water, sewer, fiscal, and customer services to the community, customers, and stakeholders.
It is the responsibility of the Fort Bend County MUD #25 Board of Directors, our consultants and service providers to make sure that water is there when you need it. We are proud to fulfil our commitment to area residents as outlined in our Mission Statement and Strategic Plan
The Fort Bend County Municipal Utility District No.25 is excited to introduce you to the Watersmart Program. It’s part of our commitment to provide you with the best tools to better manage your water use and your bill. We encourage you to get started by logging on to the WaterSmart Web Portal by clicking “My Account” button located at the top of our website or https://myaccount.waterdistrict25.com.
We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.
