Customer Service

New Connections

If you're new to the area and wish to establish water service, you can elect to pay your deposit electronically. Please read the instructions carefully, as they differ depending if your home is newly constructed or not.
Click here for more information


Service and Repair

For service or reporting leaks during normal business hours, call 281-277-0129 and press ext 5306, 5309, 5310, or 5311.

For after hours emergencies call 281-277-0129 and press 9.

For anonymous reporting of illegal storm sewer dumping or ethics violations call toll free 866-414-9950.


Surveys

Hey! What Do You Think About This?
A number of residents have suggested options and ideas for consideration that would enable the District to expand the range of fee-based services offered to our community. However, the final decision belongs to YOU-the residents. Please take a few minutes to complete the survey.
Please be sure to provide your input because, as with any public entity that woks hard to implement services based on the desires of our community, the majority vote will prevail
Click here to begin the survey!


Let us know how we are doing!
We want to know how we're doing supplying top quality water and sewage service to your homes. Have you had an occasion to contact us lately? How did we respond? Do you have any suggestions about improving our service?
Here's your chance to let us know what's on your mind.
Click here to begin the survey!